ILM Level 3 Award in Coaching

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Gain practical skills to help develop your students in the workplace

This nationally recognised qualification is ideal for clinical coaches, VCA mentors and anyone involved in coaching and supporting staff in the workplace.

You will learn tools and techniques that will enable you to be an effective coach; ensuring that you develop staff with the skills, knowledge and understanding they need to perform at their best in your organisation.

Entry requirements

There are no formal academic entry requirements to undertake this programme. However, you should be working in a role where you are involved in coaching other members of staff.

Membership of the Institute of Leadership & Management (ILM)

As a student on this programme you will receive free studying membership with the Institute of Leadership & Management which will give you access to a range of invaluable tools and resources. Studying memberships lasts for the length of your programme or a minimum of six months.

Free resources include:

  • Learning Zone: an online toolkit with access to hundreds of management e-learning materials
  • Resource centre: browse and download thousands of management books and magazines
  • Business book summaries: overviews of more than 700 top business books
  • Edge online: the latest management news and exclusive articles direct to your inbox
  • Networking and events: specialist management events held across the UK and Ireland

Course content

Understanding Good Practice in Workplace Coaching

  • Purpose of coaching
  • Role and responsibilities of a coach
  • Behaviours and characteristics of a coach
  • How to manage a coaching process
  • Agreeing goals
  • Tools and techniques
  • Record keeping
  • Barriers to coaching

Undertaking Coaching in the Workplace

  • Prepare and plan coaching sessions
  • Agreeing learning goals
  • Using diagnostic and assessment tools
  • Techniques of listening effectively
  • Collecting feedback

Reflecting on Workplace Coaching Skills

  • Reflect on own activity
  • Assess effectiveness of feedback given
  • Draw conclusions on your own abilities
  • Create a relevant personal development plan


You will complete three written assignments and evidence a minimum of six hours of recorded coaching and mentoring.




Two study days and online learning. This method of learning allows for flexible study and the opportunity to work with your tutor and share experiences and ideas with fellow students.

Course length

Six to nine months

Start dates

September 2017

Study days

You will attend 2 study days at our Huntingdon Centre

Progression and career opportunities

On completion of this course you should be more confident in coaching others.

You may wish to continue studying to a higher level in coaching by undertaking the Level 5 Certificate in Coaching and Mentoring or undertake a related qualification such as the Level 3 Certificate in Leadership and Management which will prepare you for managerial positions.


Please note that course fees listed below apply to courses starting before the 1 May 2017. Fees for courses starting on, or after, 1 May 2017 will be published in due course.

Sources of financial help can be found on our student finance page.

Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be the result of age, employment status, previous education achievements or location for example, and are outside the control of The College of Animal Welfare.

£450 + £76 Awarding Body Fees.

Special TP/Head Nurse Congress and CAW clinical coach offer – All 2015/16 TP/Head Nurse Congress delegates and CAW clinical coaches (those in CAW TPs or supporting CAW students on placement) can sign up to the course for £250 + £76* Awarding Body Fees.

These are current fees and may be subject to change

* Awarding Body Fees are recharged at cost and may be subject to change.

How to apply

To apply for this programme, please visit our course applications page and fill out and submit your details. You will then be contacted by a member of our administration team with full application instructions.