The College of Animal Welfare

Clinical Coach Congress

Thursday 20 May 2021

Please note, bookings for the live event will close at 12 noon on Tuesday 18th May. If you wish to book after this time, you will not be sent a link for the live event but you will be provided with a recording of the event, approximately one week after it has taken place.

What is Clinical Coach Congress?

Clinical Coach Congress is a unique conference dedicated purely to supporting clinical coaches and those involved in veterinary nurse training.

Clinical Coach Congress is recognised by the Royal College of Veterinary Surgeons (RCVS) as clinical coach standardisation, meaning it is, not only, the ideal opportunity to learn from fellow clinical coaches and expert industry speakers, but it will also provide up to 8 hours of CPD.

Formerly known as the "Training Practice (TP) Congress".

Who should attend?

Clinical coaches and those involved in veterinary nurse training. Whether you are a new or aspiring clinical coach, or have been one for many years, this congress is for you! The congress will be particularly useful if you are:

  • New to your role and looking for some guidance
  • Interested in learning more about coaching and mentoring
  • Aiming to progress within your role
  • Interested in keeping up-to-date with everything happening in the industry

Why attend?

  • Listen to lectures from a range of speakers who will be sharing their experiences and knowledge
  • Q&A sessions mean your questions will be answered by the speakers themselves
  • Gain practical takeaways on a variety of topics that you can implement in your practice
  • Earn 8 hours of evidenced CPD
  • Gain online access to recordings of all the lectures and lectures from previous congresses up until the next event
Download the agenda (PDF)

Chairman's Welcome

Karen Davidson CertEd RVN, Vice Principal - Quality, The College of Animal Welfare

Keeping Yourself and Your Students Engaged and Connected in the 'Post-COVID' World and How to Embrace New Ways to Offer the Best Support

Alison Lambert BVSC CMRS MRCVS, Onswitch Ltd

The pandemic has taught us that we can adapt quickly and successfully when required – practice teams have found lots of new ways to deliver care and teaching safely and effectively. With remote consults, online learning and socially distanced CPD now very much the new normal, it’s important that we accept the need to change what we’ve always done. We can’t wait for things to go back to how they were, we all need to accept and adapt to delivering training online in an engaging and exclusive way. This session will share practical tips to help you do exactly that.

Helping Others to Help Themselves

Carolyne Crowe BVetMed (Hons), BSc (Hons), MSc, Dip Coaching, Dip Stress, VDS Training Ltd

Supporting others to help themselves is key to improving motivation, boosting team morale and increasing productivity in practice. During this talk you will:

  • Understand how to get the best out of others
  • Learn practical tools and tips to communicate effectively with each member of your team
  • Identify how to coach, motivate and empower you team

Live Q&A Panel

Present questions (anonymously if desired) to the speakers.

Morning Break and Online Exhibition

An Overview of VetSkill End-Point Assessment for Veterinary Nursing and Guiding Your Student through their End Point Assessments

Sam Double BSc(Hons), VTS(Anesthesia & Analgesia), DipAVN(Med), RVN, Cert Ed, VetSkill

The End Point Assessment (EPA) is one of the last hurdles standing between an apprentice successfully qualifying as a Registered Veterinary Nurse. This talk will cover:

  • An overview of the ST0343 end point assessment requirements
  • Confirming an apprentice ready for the Gateway
  • How EPA works and how the apprentice moves through the VetSkill EPA pathway for ST0343
  • How the clinical supervisor and employer can help prepare the apprentice for their professional discussion and OSCEs

An Assessors Guide to the ePortfolio

Jennifer Scrimshaw RVN, The College of Animal Welfare

This session will look at the requirements for the VetSkill ePortfolio and the role of the Assessor. It will provide a step by step guide on how to navigate the ePortfolio, discuss the types of evidence that can be used and give hints and tips along the way.

Live Q&A Panel

Present questions (anonymously if desired) to the speakers.

Lunch Break and Online Exhibition

Getting the Most from Tutorials: Practical Tips and Advice

Kelly Druce BSc (Hons) RVN, DTLLS, Queen Mother Hospital for Animals

This seminar will look at the role of the clinical coach and how we can effectively support our students. Practical guidance will be offered to tutors on successfully engaging students in the tutorial process. Structure, content and delivery of tutorials will be considered and together we will explore how to improve our student’s learning experience and develop sessions to enhance positivity whilst remaining individualised, informative and beneficial. Potential barriers to helping our students and how these may be overcome will also be discussed, alongside potential adaptations that may be required when supporting marginal performers or the more ‘needy’ students.

Learning to Learn: Exam Revision Techniques, Motivation & Support

Catherine Rolfe GradDipVN RVN AFHEA, Dick White Academy

Would you like to know how to best support your students of all learning styles, keep them motivated and look after their wellbeing around exam time without neglecting your own? This talk aims to explain:

  • How we learn and how this information can be used to develop effective revision strategies
  • How our minds function, in order to unlock shortcuts to motivate students to revise
  • Simple, effective and achievable methods for promoting wellbeing

Live Q&A Panel

Present questions (anonymously if desired) to the speakers.

Afternoon Break and Online Exhibition

A Strategy for Supporting Wellbeing

Dr Rosie Allister MRCVS, Vetlife

COVID has created unprecedented challenges for veterinary professionals and veterinary teams. This talk considers the evidence on what can help to maintain and recover wellbeing during the pandemic. Embedded in a clinical context it considers both individual and team level actions that can help.

Live Q&A Panel

Present questions (anonymously if desired) to the speakers.

Chairman's Close

Karen Davidson CertEd RVN, Vice Principal - Quality, The College of Animal Welfare


Alison LambertAlison Lambert BVSc CMRS MRCVS
Onswitch Ltd

A Yorkshire farmer’s daughter, Alison qualified from Liverpool University in 1989. She worked in practice for several years before pursuing a career with Hills Pet Nutrition and MARS, discovering the customer experience passion that her award-winning company, Onswitch, is renowned for today.

Established in 2001, Onswitch promotes customer-centred practice so pets, horses and livestock receive better care; providing research, marketing, CPD and business consultancy with an effective, innovative, straight-talking and client-led approach. Alison is Honorary Associate Professor at Nottingham University’s School of Veterinary Medicine and Science. She is published widely, regularly speaks at key international veterinary congresses and events, and was given the AVA’s Veterinary Business Thought Leader award in 2019.

Carolyne CroweCarolyne Crowe BVetMed (Hons), BSc (Hons), MSc, Dip Coaching, Dip Stress
VDS Training

Carolyne is head of training at the VDS. She is an experienced equine vet, an award-winning high performance coach, mentor, international speaker, researcher, and lecturer. Carolyne has a Masters degree in Workplace Health and Wellbeing, diplomas in stress management, personal and team resilience.

Carolyne has specific expertise and interest in creating healthy workplace cultures, positive leadership and is passionate about helping others thrive at work and in their lives. Carolyne was awarded Coach of Excellence accreditation and her Fellowship to the Royal College of Veterinary Surgeons in 2020 for her outstanding contribution to the profession. Loving a challenge, in 2017, Carolyne ran 10 marathons in 10 days raising over £100,000 for the Brooke charity.

Carolyne CroweCatherine Rolfe Grad Dip VN RVN AFHEA
Dick White Academy

Catherine qualified as a veterinary nurse in 2008 and her clinical background includes both small animal general practice and referral nursing. She taught Diploma and degree student veterinary nurses at the College of West Anglia, before moving to the University of Cambridge Department of Veterinary Medicine. Here she has developed their clinical skills facility, teaching and assessment. Catherine’s particular clinical interests include care plans, theatre practice and professional and ethical issues. She is passionate about the education of veterinary nurses as professional practitioners and seeks to inspire nurses to be lifelong learners.

Dr Rosie AllisterDr Rosie Allister BSc (Hons) BVSc MSc PhD MRCVS

Dr Rosie Allister has received the BVA Chiron Award and RCVS Impact Award for work on veterinary mental health. Her PhD researched mental health, support, and identity and how they affect veterinary wellbeing and mental health. She has substantial experience in applied suicide prevention, support, and evidence-based solutions. Combining technical and academic knowledge with a practical background in veterinary practice and in supporting veterinary professionals, her focus is on listening and support to identify and deliver evidence-based solutions. Rosie manages Vetlife Helpline and volunteers with All4Paws veterinary clinic and Samaritans.

Jennifer ScrimshawJennifer Scrimshaw RVN
The College of Animal Welfare

Jennifer qualified as an RVN in 2011 and after working in a Small Animal Practice for 12 years, joined The College of Animal Welfare in 2017. Jennifer is a qualified IQA and responsible for moderating both the NPL and ePortfolio, as well as running ePortfolio support sessions and carrying out Training Practice Audits. She enjoys the variety of the role, in particular seeing students and clinical coaches/supervisors during practice visits. Jennifer has a five-year-old boy, who keeps her very busy in her spare time and they love the outdoors.


Kelly DruceKelly Druce BSc (Hons) RVN, PgCert Ved Ed, DTLLS, FHEA
Royal Veterinary College

Kelly qualified in early 2001 and spent several years in a busy first opinion practice, taking on the roles of assessor, internal verifier and head nurse. In 2008 she embarked on a teaching career and in 2010 gained her diploma in teaching, and later a first-class BSc (Hons) in veterinary nursing (2014).

Kelly returned to practice in 2014, as a medicine and oncology nurse in a busy referral hospital and university. In 2016 Kelly took on the additional role of clinical educator at the hospital and in 2020 she gained her post graduate certificate in veterinary education with distinction. Kelly is passionate about student nurse training and engagement whilst her clinical passion lies within internal medicine - specifically endocrinology, immune mediated disease and oncology.

Sam Double

Sam Double BSc(Hons), VTS(Anesthesia & Analgesia), DipAVN(Med), RVN, Cert Ed

Sam is an experienced educator and has previously worked in several Further and Higher Education institutions across a number of subject areas including Veterinary Nursing.
Prior to joining VetSkill, Sam was a Programme Manager for Veterinary Nursing and Higher Education at a large Further Education College. She also has extensive clinical experience in Veterinary Nursing after spending 12 years in several university and private referral hospitals. Sam is passionate about advancing education and assessment, and ensuring that VetSkill provide an inspirational range of qualifications and end point assessments.

Burtons LogoBurtons

The Burtons family have manufactured, distributed, and serviced equipment for the veterinary community for 40 years. Our range, covering everything from anaesthesia to x-ray, is largely made in-house, in the UK. Established for three generations, the Burtons ethos is to give honest expert advice and excellent customer service.

Our nationwide fleet of service engineers are available for emergency callouts, as well as undertaking routine equipment maintenance. At our renowned Burtons Repair Centre, technicians receive items for inspection, calibration, or repair. Our team of local product specialists will give you expert advice and guidance, full product demonstrations and technical training.

Invicta Animal Health LogoInvicta Animal Health

Invicta Animal Health is an innovative, fast growing pharmaceutical company, offering tailored 1:1 and group CPD sessions on Surgical Preparation of the Patient. Alongside a portfolio of products such as Ethycalm Plus, a topical spray for needle/catheter access. Blod-Stopp a stain & sting free way of stopping nails from bleeding to fast acting tests for ringworm.

On the equine side as well as the skin prep, we have a great Hyaluronic Acid product in Syn-Vet50 with its high molecular weight so that it stays in the horses joint for longer amongst other benefits. Please get in touch to find out more.

Leap frog recruitmentLeapfrog Recruitment

Leapfrog Recruitment are a specialist veterinary recruitment agency. We’re here to make your career goals become a reality!

Leucillin Animal Skincare LogoLeucillin Animal Skincare

Leucillin Animal Skincare is a Hypochlorous acid (HOCl) based high efficacy antimicrobial solution. Leucillin is a broad spectrum antiseptic with unbeatable 99.99999% results, it has minimal contact time and is suitable for use on all mammals, birds and reptiles. Leucillin dramatically reduces bacterial load with no hypersensitivity reactions or usage constraints and is approved by the Organic Soil Association.

Leucillin has an extensive range of applications including first aid, post-surgical sites, stubborn infectants, effective topical allergy care and ear and eye care. Leucillin can be used to cleanse and flush any topical condition from minor cuts and abrasions, Mud Fever, Ringworm to Thrush. Leucillin now has approval for use on humans.

Linnaeus LogoLinnaeus

Linnaeus is a forward-thinking partnership of highly-respected primary care and referral veterinary practices across the UK, comprising some of the best clinicians in the profession.  Two important things bring us together; a commitment to excellence in everything we do and our passion to achieve our purpose: A BETTER WORLD FOR PETS. Linnaeus is owned by Mars, that makes us part of their 85,000 Petcare Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.

At Linnaeus we carefully select the practices we partner with to ensure the highest levels of patient care across our group. Together we provide a growing community of like-minded veterinary professionals who are passionate about what they do. We work with different types of practices, in every field of veterinary medicine, including small animal, farm and equine. We have around 4,000 Associates within our family across over 160 sites which is made up of 16 referral and 50 primary care practices.

Millpledge Veterinary LogoMillpledge Veterinary

Millpledge Veterinary has been supplying the UK Veterinary Profession for over 35 years. Our aims are to offer the Veterinary Professional an ever-expanding choice of quality Millpledge branded products and services with innovative designs specifically for the veterinary professional. Ranging from pharmaceuticals to Nutraceuticals, bandaging, dressings, and fluid therapy, encompassing products for companion and large animal use. Providing complete peace of mind for the veterinary profession.

CAW LogoThe College of Animal Welfare

The College of Animal Welfare is one of the largest providers of veterinary nurse training in the UK, with centres in Cambridgeshire, North London, Yorkshire, Greater Manchester and Scotland. We strongly believe that education and training is the key to raising standards of animal welfare. To this end, we strive to create new and accessible opportunities for learning, and encourage employers and those working with animals to undertake appropriate levels of training and continue with lifelong learning and education.

Vet Direct LogoVet Direct

Value for all - Big or Small
Vet Direct - have been supporting veterinary practices for over 25 years. For all of your practice needs, equipment training & friendly customer service:

  • Consumables
  • Retail Products
  • Instruments & Implants
  • Diagnostic Imaging
  • Equipment
  • Surgical Furniture
  • Workwear

Vet Direct offers over 14,000 products all stocked products within our modern distribution centre - for quick delivery. We have a full nationwide team of Account Managers to help assist you with product selection, demonstrations and technical questions.

Vets4Pets Logo Vets4Pets

We put pets first: Beyond all else, we’re committed to animal health and welfare, and we absolutely put pets first. The most powerful partnerships we have are with pets and their owners. This is at the heart of what we do and always will be.

Vets4Pets is proud to be one of the largest veterinary groups in the UK with a national network of practices run by partners who enjoy clinical freedom and autonomy to do things their way. Our practices are supported by dedicated business professionals based in our Support Office who have the expertise to help them thrive.

Visiocare Services LogoVisioCare Services

VisioCare Services provide an array of digital solutions for your practice; helping to enhance your reputation with clients, improve effectiveness of consultations, providing the next level in two-way communication, whilst saving time and phone calls for all the practice team. Including: VisioCare TV | VisioCare Consult | VisioCare myBuddy pet app

Vita Animal Health LogoVita Animal Health

Vita Animal Health’s range of veterinary exclusive supplements has been developed over many years, in conjunction with leading scientists and researchers, and have been rigorously tested. Vita Animal Health has a passion for researching, developing and bringing to market innovative products for companion animals.


Clinical Coach Congress
Full Price
Early Bird

Early Bird pricing is no longer available. All prices are listed without VAT.

Early Bird prices are still available to CAW affilliated TP's!

Please contact our Short Course team on 01480 422060 to arrange a booking at this special discounted rate.

Why exhibit with us?

  • Limited exhibitor numbers - Unlike larger congresses where hundreds of exhibitors often mean that visitors will not remember everyone, exhibition space for Clinical Coach Congress is strictly limited. As such you will get the opportunity to engage with all of the delegates attending our congresses personally.
  • Make meaningful business connections – Network with those that influence decision making in veterinary practice face-to-face and make relevant industry contacts.
  • Cost effective – with exhibitor packages starting from just £250+VAT, our prices offer value for money and fall considerably below that of larger events within the industry.

Interested in exhibiting at Clinical Coach Congress 2021?

Download a booking form or call Claire Gregory, Short Course and Events Administrator, on 01480 422060.