The College of Animal Welfare

The College of Animal Welfare Learner Journey

Information, Advice and Guidance at every stage…

We strive to provide you with the correct information, advice and guidance at every stage of your learning journey to help you to make informed decisions that are right for you and enable you to make the most out of your time with us.

On the diagram below, we have picked out the key stages that you may go through in your time as a student with us, and have identified the various sources of support available to you at every step of the way. Where are you in the learner journey? Click on the relevant stage on the cat’s tail to read more…

Speak to a ‘CAT’ (a member of our Customer Advice Team)

Our Customer Advice Team can help you to access sources of help and support and provide information on a variety of different matters. To speak to a ‘CAT’ please call us on 01480 422060 or fill out the online form and a member of the CAT team will contact you.

Initial Enquiries

Deciding where and what to study is an important decision. We want to help you make sure that your decision is the right one for you, based on your own circumstances, interests, talents and future career plans.

Choosing the right course

Before applying for a course we can provide you with information, advice and guidance on a number of key points related to your potential future study, such as:

  • the work load involved
  • if the course is the best one for you (or is there is a better alternative) based on your future plans
  • study support and academic help
  • transport
  • study options i.e. what it is like to study online
More information:

01480 422060 / Email us

Visit one of our open days
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Finances

It is important to ensure that you are able to finance your studies before applying for a course. We can talk you through the different options available for paying for your course. In addition to the actual course fees, you must ensure you can pay for the related costs of studying. There are many sources of financial help available from grants, bursaries and loans through to help with transport and childcare.

More information:

Fees and Finance

01480 422060 / Email us

Visit one of our open days
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Transport

Some courses consist of a considerable amount of travel, not only to college but to work placements. You must ensure you have the means to attend these prior to applying for a course.

More information:

Fees and Finance

01480 422060 / Email us

Visit one of our open days
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Entry requirements

Before applying for a course, you will need to make sure that you meet the entry requirements. If you do not currently have the academic requirements to enrol onto your chosen course we can advise you on alternative courses or the means of raising your qualifications in order to be able to apply for your chosen course.

More information:

01480 422060 / Email us
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Joining the College

Application/Enrolment

When you have decided on the course you wish to undertake you can apply online via our online application system. If you have trouble applying online please contact a member of the CAT team who will be able to look at alternative options for you. Once your initial application is complete, you will be sent a link to our online enrolment system (where applicable); here you can upload relevant documents to support your application such as your personal statement and work experience reference.

The Application Process

  1. Initial expression of interest

Find your course on our website and click “Apply now” to start the process.
We will email you instructions on what to do next.

  1. Course application

We have split our application form into two parts, so we don’t unnecessarily waste your time.
Stage 1: Basic application and eligibility check.
Stage 2: Full application and eligibility check.

  1. Enrolment and interview

Submit your proof of identity and other documentation.
You may be asked to attend an interview at the college.
Once payment is made you will have a confirmed place on your course.

  1. Start learning

Your induction process starts before you get to college with our online induction courses, maximising your time in learning.

More information:

01480 422060 / Email us
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Course Interview

Providing your application has been successful you will be invited for an interview (where relevant); this will either be in person or via the telephone. During your interview we will discuss the course at length with you to make sure that you are aware of the commitment required and that it is the most appropriate course for you; looking at why you have applied for the course and what your plans for the future are.

You may also be asked to undertake a basic skills test or a piece of academic writing. This allows us to assess your existing levels; the results won’t affect whether you are accepted onto the programme or not but allows us to identify any additional help or support that you may need to achieve your qualification. During your interview you will also have the opportunity to discuss any other aspects of study such as work placements, assignments, exams and study support.
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Payment

In order to get a confirmed place on a course you will be required to have either paid your course fees in full or have signed up to our ‘Pay as You Learn’ monthly direct debit scheme. You will have been asked to complete a funding eligibility sheet as part of the application process; this will be reviewed and the amount you are required to pay calculated on an individual basis.

The ‘Fees and Finance’ section of the website contains a wealth of information on additional sources of financial help.

More information:

Fees and Finance

01480 422060 / Email us
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Preparing to Study

Once you have a confirmed place on a course you will receive a pre-course information booklet about your course including information on term dates, study support, dress code, catering facilities and recommended reading. The information included in this booklet will help you get ready for the start of your course.
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On Programme

Induction

Induction will either be carried out at College, in the work place, via the telephone or online depending on your course. You will receive information on the College’s facilities, your course, how to get support and the Virtual Learning Environment (VLE) which contains a whole wealth of student information as well as course materials, course handbook and study resources.

For courses with a classroom element at induction you will have a tour of the building. You will be shown the canteen and other communal areas such as the classrooms, library and computer suites. Each class appoints a student rep – this person will be responsible for representing the views of the students in the group via direct communication with the senior course tutor and regular course reviews.

You will also look at College policies and procedures and important information such as equal opportunities, health and safety, reporting absences, disciplinary procedures and first aid.
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Financial support

There are occasions when students find themselves in times of financial hardship. There may be sources of support that can help you to continue studying, including The College of Animal Welfare Student Hardship Fund.

More information:

Fees and Finance

01480 422060 / Email us
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Personal support

If you encounter a personal situation which you need advice or help with, please speak to your tutor or a member of the CAT team in the first instance. They will be able to direct you to sources of help and support. Details of support organisations can also be found on student notice boards at all centres and on the support section our website.

All CAW students are able to access confidential counselling services supplied by Laurel Fennell Counselling & Psychotherapy in Huntingdon and Mark Walsh BACP in Leeds.

Appointments are available face-to-face with Laurel Fennell at Headland House or in clinics near Huntingdon, and with Mark Walsh at the Leeds centre or at the Satori Complementary Therapy Centre in Wakefield. Sessions are also available to ALL CAW students by video conference, phone, FaceTime or similar.

All appointments must be made directly with Laurel and Mark; up to six sessions are available free of charge. Please note the College is not made aware of any appointments made or the content of any session.

Laurel Fennel
Tel: 07443 488 454
Email: laurelcounselling@gmail.com

Mark Walsh
Tel: 07905 611 591
Email: mwalsh4@sky.com

More information:

01480 422060 / Email us / Confidential Concerns
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Tutorials and course reviews

All students will receive regular tutorials and reviews with their course tutor. These will provide you with the opportunity to evaluate and review your progress on your course and talk through any difficulties or additional support you may need either inside or outside of college.
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Study support

During your course you will have access to a tutor in person, by phone or via email. You can contact them anytime you need help, advice or guidance on any issues you may be experiencing.

You will receive reviews with your tutor at least every 12 weeks; during these reviews you will have the opportunity to discuss your progress on the course, your employment/work placement, any issues or concerns you wish to raise, as well as looking as setting targets for the forthcoming review period. In addition you will receive termly course reports which include results for assignments, tests and exams, attendance levels and punctuality; copies are sent to students, employers and parents where applicable.

On the VLE you will find various sources of support relevant to your course, such as course handbooks, revision help, study plan templates, help with referencing, basic skills, schemes of work and exam dates.

If we have any cause for concern over how you are coping with your studies, we will arrange for an academic progress review. You are able to bring a colleague with you to this meeting if you would like to. This is an opportunity for us to work with you to develop a plan for you to achieve in the expected timescales.
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Student liaison

We actively seek feedback from students about all aspects of the College through a variety of means such as evaluations, surveys and group interviews.

Course evaluations are your chance to give feedback on your experiences of your course. These will take place at regular intervals – initially following induction, then at the end of each term and then the end of your course. Lecturer evaluations also take place on a termly basis. Following analysis of this data an action plan is drawn up to ensure the College addresses any points raised.

If you have any suggestions, questions or concerns you can send them to us via our website.
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Complaints

We are committed to providing our students with the best possible service. We aim to treat everyone fairly, courteously and efficiently. If you believe any aspect of our service is not what you expected, please tell us. We take all complaints seriously, investigate them thoroughly and do our best to put the matter right. We will promptly inform you of the action we have taken.

You should contact your course tutor in the first instance, otherwise the Quality Assurance Manager or the College Principal.

To express a concern or make a complaint:

Express your concerns

Quality Assurance Manager: 01480 422060
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Learning Support Materials

Each of our centres has a well-stocked library. In addition to this we have an online eLibrary where students can read books online or download them for a period of time.

Libraries are open from Monday to Friday, 8.30am-4.30pm, except during bank holidays.

The eLibrary can be accessed from the College’s VLE 24 hours a day.

Netbooks are available for use at College and for longer term loan on request.

More information:

01480 422060 / Email us
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What next?

As you approach the end of your course, you will receive advice during your tutorials on what you can do next. This will be different for every student; some will be looking for employment, others will be looking at taking a higher level programme. There are some key areas of advice covered below:
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Certification

Once all the required elements of your course are complete, we will send off a request to the relevant awarding body who will issue your qualification certificate. Once we receive this certificate we will send it to your address.

For certification enquiries please contact:

01480 422060 / Email us
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Professional registration

Veterinary nursing students

In order to work as a registered veterinary nurse (RVN), veterinary nursing students who have completed their qualification (Level 3 Diploma in Veterinary Nursing or BSc/FdSc Veterinary Nursing) will need to join the Royal College of Veterinary Surgeons’ (RCVS) Register of Veterinary Nurses.

Students will be sent their registration pack direct from the RCVS. Employed students will need to send their Record of Employment to us for it to be checked and signed by the College Principal, we will then return it you and you will send it to the RCVS along with your completed registration documents. Full-time and degree students will need to complete their registration documents and send them directly to us, we will then forward these to the RCVS along with your completed Record of Employment.

For registration enquiries please contact:

01480 422060 / Email us

AAT accountancy students

On completion of the AAT Level 4 Diploma in Accounting, you can apply to the Association of Accounting technicians (AAT) for full AAT membership. As a full member you will be entitled to use the letters MAAT after your name; this demonstrates your commitment to your career and professional development.

You can apply online here.

ILM leadership and management students

Once you have completed your leadership and management qualification you can join the Institute of Leadership and Management (ILM) as a member. There are three levels of membership; which level you can join will depend on your qualification and work experience.

Read about professional membership here.
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Finding Employment

Veterinary nursing and animal care students

You may wish to look for employment in the animal care or veterinary sector once you have finished your course. There are a number of online jobs sites that can help you in your search. We can also help with CV writing, college references and interview techniques.

AAT accountancy students

As an accountancy student, it is likely that you are already employed in the industry. However, if you are looking for a job in accountancy or looking for a different type of role to progress your career further, there are a couple of websites that can help in your search:

AAT Jobs

Accountancy Age Jobs

More information:

What Next?

01480 422060 / Email us
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Further Study

We hope that studying with us has increased your appetite for learning.

Every profession is always changing and, as such, it is important to keep your knowledge and skills up-to-date with Continuing Professional Development (CPD). We offer a wide range of courses in a variety of subjects.

More information:

What Next?

01480 422060 / Email us
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