CAW Documents and Policies

More documents and policies can be found on the VLE and are available upon request.

Contacting Us

Complaints Policy and Procedure

Please contact CAW via official routes only, for example:

  1. Using the contact forms on this site
  2. Posting to the VLE student helpdesk
  3. Calling or emailing us directly

Academic Policies

Admissions Policy
Appeals Procedure – Further Education
Appeals Procedure – Higher Education

Financial Support

Pay As You Learn Terms and Conditions – Direct debit payments
Pay As You Learn Terms and Conditions – Credit/debit cards24+ Advanced Learning Loans Bursary Fund Guidance
24+ Advanced Learning Loans Bursary Fund Application Form
Grants, Bursaries and Additional Funding Information
Disabled Student Allowances (Higher Education students only)

Pay As You Learn Refund Policy – The College of Animal Welfare reserves the right to cancel a course at any time and to offer an alternative date, a credit or a full refund, without liability for any consequential or indirect loss. Employers who have paid on behalf of a student will not be entitled to claim a refund should their student subsequently leave their employment after the course has commenced. All such matters are between the employer and their employee.

Pay As You Learn accepted methods of payment: