Urgent Queries
General Queries
Your first point of call for general student enquiries.
020 8411 6060 (UK) | 0044208 411 6060 (International) | MyMDX
Absences
Please inform us if you are going to be late, absent or need to leave early from University or Placement. This can be done in several ways:
a. Telephone by 8.30am on the first and every subsequent day of absence. Please leave a voicemail if outside of normal working hours (01480 422060). For placement absences you should telephone us and the placement practice to report your absence.
b. For planned absences (for example medical appointments) upload an absence form in advance of the absence to the relevant module page.
Guidance can be found here on MyMDX in the programme handbooks.
IT Issues (CAW VLE)
For any technical issues with the VLE please submit a ticket, and the helpdesk will get back to you as soon as possible. There is also a link on all module pages for the helpdesk.
Helpdesk | helpdesk@caw.ac.uk | Call us on 01480 422060
Programme Leader BScVN
For any queries relating to your course or progress that cannot be answered by your tutor or academic advisor.
Claire Defries | cdefries@caw.ac.uk | 01480 422060
Deputy Programme Leader BScVN
For any queries relating to your course or progress.
Kathryn Scroope | kscroope@caw.ac.uk | 01480 422060
Programme Leader Top Up
For any queries relating to your course or progress.
Lauren Norton | lnorton@caw.ac.uk | 01480 422060
Foundation Year Lead
For any queries relating to your course or progress on the foundation year.
Nikita Smeeton| nsmeeton@caw.ac.uk| 01480 422060
Programme Specific Queries
bscadmin@caw.ac.uk | 01480 422060
Online Learning Queries
bsconline@caw.ac.uk | 01480 422060
Placement Team
For any queries relating to your placement.
Placement Liaison Team | cawplacements2@caw.ac.uk
Lead IQA | Laura Osler losler@caw.ac.uk
Student Information
e.g. policies, procedures, attendance, financial support
Main programme | Top Up | 01480 422060
Safeguarding
The Safeguarding Officers have a responsibility for managing and reporting concerns about students and for putting into place procedures to safeguard students at the College.