Course Overview

Webinar: ILM Leadership and Management Courses – Wednesday 21 January 2026, 6pm-7pm. Book a place here.

Key Facts

  • Attendance:  Distance learning with tutor support
  • Duration: 12 months
  • Start date: Start at any time
  • Location: Anywhere

Are you ready to take your first steps into management or sharpen your leadership credentials? The ILM Level 3 Certificate in Leadership & Management is a powerful, career-boosting qualification designed for ambitious individuals looking to lead teams, oversee projects, and step confidently into supervisory roles.

By enrolling in this course, you will:

  • Gain essential leadership and management skills, including conflict resolution, team motivation, planning, recruitment, change management, and more
  • Develop the confidence to manage people, processes, and performance in real workplace settings
  • Study flexibly through distance learning with tutor support and live webinars, allowing you to balance your current commitments with your professional growth

An ILM qualification is recognised and respected by employers across the UK and beyond, making it a valued addition to your CV. What’s more: on successfully completing this ILM Level 3 qualification, depending on your existing management experience, you may apply to become an Associate Member (AIoL) or a Member (MIoL) of the Institute of Leadership — boosting your credibility and networking opportunities in the leadership community.

Free studying membership with the ILM
As a student undertaking this qualification you will receive free studying membership with the ILM, which gives you access to a range of invaluable tools and resources that will compliment your management training. Studying memberships lasts for the length of your programme or a minimum of six months. Free resources include:

  • Learning Zone: an online toolkit with access to hundreds of management e-learning materials
  • Resource centre: browse and download thousands of management books and magazines
  • Business book summaries: overviews of more than 700 top business books
  • Edge online: the latest management news and exclusive articles direct to your inbox
  • Networking and events: specialist management events held across the UK and Ireland
Course Content

This online learning course allows for home study with regular tutorial support and live online lectures on key topics, making it ideal to fit around your existing commitments.

A selection of the following units will need to be completed:

  • Planning and allocating work
  • Understanding leadership
  • Understanding conflict management in the workplace
  • Understanding stress management in the workplace
  • Understanding discipline in the workplace
  • Understanding recruitment and selection of new staff in the workplace
  • Understanding health and safety in the workplace
  • Setting team objectives in the workplace
  • Planning change in the workplace
  • Understanding how to manage remote workers
  • Understanding Customer Service Standards and Requirements
  • Meeting Customer Needs (deliver with customer service standards)
  • Developing yourself and others
  • Understanding how to motivate to improve performance
  • Leading and motivating a team effectively
  • Understanding how to lead effective meetings

Assessment

Course units are assessed by a written assignment, written questions and reflective reviews.

Entry Requirements

There are no formal academic entry requirements to undertake this qualification; we welcome applications from both those who are working in a supervisory/leadership role and those who are looking to gain this qualification to progress into such a role. If you are in the latter situation please note that you must have the opportunity to meet the assessment demands, please contact us if you have any questions about this.

Please note: As our courses include online learning components, students are required to have access to a PC or laptop with a reliable internet connection.

Course Fees

Course Fee

£2,250

Awarding Body Fees*: £142
* these are payable by all students or employers and are recharged at cost and subject to change.

Course fees must be paid in full before the beginning of the course. A loan scheme is available, details can be found below.

CAW Loans2Learn
The CAW Loans2Learn scheme is a personal loan that can help you to spread the cost of your course into manageable payments over a period of up to 5 years. The loan can be used to fully or partially cover your course fees (but does not cover any awarding body fees, such as enrolment and examination fees). More information can be found here.

LOAN CALCULATOR
The current rate of interest for a CAW Loans2Learn is 9%. Click on the calculator icon to calculate your monthly repayment options based on different repayment term lengths.

 

Sources of financial help can be found on our student finance page. Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

If you have not achieved your qualification by the planned end date detailed in your individual learning plan, continued support and course access is available by paying monthly direct debit payments, or applying for a supplementary or increased loan, until certification is achieved.

These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of The College of Animal Welfare.

What Next?

This qualification will be a professional addition to your CV and stand you in good stead when applying for managerial or supervisory positions.

Depending on your management experience, upon completion of the ILM Level 3 Leadership and Management qualification, you could become an Associate Member (AIoL) or Member (MIoL) of the Institute of Leadership.