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What is Clinical Coach Congress?

Clinical Coach Congress is a unique conference dedicated purely to supporting clinical coaches and those involved in veterinary nurse training.

Clinical Coach Congress is recognised by the Royal College of Veterinary Surgeons (RCVS) as clinical coach standardisation, meaning it is, not only, the ideal opportunity to learn from fellow clinical coaches and expert industry speakers, but it will also provide up to 7 hours of CPD.

Formerly known as the "Training Practice (TP) Congress".

Who should attend?

Clinical coaches and those involved in veterinary nurse training. Whether you are a new or aspiring clinical coach, or have been one for many years, this congress is for you! The congress will be particularly useful if you are:

  • New to your role and looking for some guidance
  • Interested in learning more about coaching and mentoring
  • Aiming to progress within your role
  • Interested in keeping up-to-date with everything happening in the industry

Why attend?

  • Listen to lectures from a range of speakers who will be sharing their experiences and knowledge
  • Q&A sessions mean your questions will be answered by the speakers themselves
  • Gain practical takeaways on a variety of topics that you can implement in your practice
  • Earn 7 hours of evidenced CPD
  • Gain online access to recordings of all the lectures and lectures from previous congresses up until the next event
Download the agenda (PDF)

Online Registration, Exhibition and Lounges

Chair's Welcome

Barbara Drysdale RVN CertEd, VetSkill 

OSCES - what goes wrong?

Sam Double MSc, BSc(Hons), DipAVN(Med), RVN, VTS(Anesthesia & Analgesia), CertEd, GMBPsS, VetSkill

This presentation will look at common themes from the OSCEs with particular regard to student errors, to help you prepare your student to prepare for their OSCEs and avoid these mistakes.

Practical support for Clinical Coaches and your students

Jennifer Scrimshaw RVN, The College of Animal Welfare

As Clinical Coaches, you are at the forefront when it comes to supporting your student in practice and with their learning.
This presentation will focus on the practical support you can offer – from looking at time management tips for both you and your student, to getting the most out of tutorials, understanding off the job hours and support your provider can offer.

Live Q&A Panel

Present questions (anonymously if desired) to the speakers.

Morning Break, Online Exhibition and Lounges

Helping Neurodiverse Students

Lucy Francis, The College of Animal Welfare

This presentation will cover the following key learning points:

  • An overview of what it means to be neurodivergent
  • The language around neurodiversity and why it matters
  • Supporting neurodivergent students and colleagues

Live Q&A Panel

Present questions (anonymously if desired) to the speakers.

Lunch Break, Online Exhibition and Lounges

Tools for Empathic Communication

Jess Woolrich BSc(Hons) RVN, PGCert VetEd, Cert VNES, VetLed Ltd

This presentation will cover the following key learning points:

  • Develop the skills to help you grow and develop as an empathic, confident Clinical Coach.
  • Learn how valuing connection in communication benefits your wellbeing as well as your student’s.
  • Prepare yourself for difficult/challenging conversations with students.
  • Discover how to ask management teams for the things you and your student need to succeed.
  • Explore specific communication examples for clinical coaching of students and managing organisational pressures from those in senior leadership positions.
  • Explore the evidence-based communication tool “Nonviolent Communication” and discover how this can apply to all of life, including at your role as clinical coach.

Compassion Fatigue

Dr Rosie Allister BSc (Hons) BVSc MSc PhD MRCVS, Vetlife

Veterinary practice teams work hard and look after others, to do that sustainably we need to look after ourselves. There are times when we do our best, and it still doesn’t feel enough. Some of our work means we encounter trauma and suffering that affects us in ways we might not expect.

Research on moral injury and compassion fatigue offers some explanation for psychological aspects of the work we do and points to strategies for prevention and support. This session looks at compassion fatigue is, what circumstances can contribute to it, and what helps.

Live Q&A Panel

Present questions (anonymously if desired) to the speakers.

Chair's Close

Barbara Drysdale RVN CertEd, VetSkill 

Online Exhibition and Lounges

Please note this programme is subject to change.

Barbara DrysdaleBarbara Drysdale RVN CertEd

Barbara started her career in Veterinary Nursing in mixed practice, going on to work in referral practice and the charity sector before a move into the world of education. She has taught in both FE and HE and was involved in the development of the UK’s first veterinary nursing degree programme. Barbara remained in education for many years.

After a break from the profession, she returned to work for VetSkill; an Awarding Organisation that offers quality qualifications and end point assessment.

Her passions are her horses, dog, cats and chickens! She enjoys keeping fit and healthy, use the gym, and runs regularly. She has also been a foster carer for 11 years and is passionate about injustices in our social system.

Barbara still does the odd shift as a veterinary nurse to keep up to date with the development of the profession.

Dr Rosie AllisterDr Rosie Allister BSc (Hons) BVSc MSc PhD MRCVS

Dr Rosie Allister has received the BVA Chiron Award and RCVS Impact Award for work on veterinary mental health. Rosie manages Vetlife Helpline, a 24 hour support service for everyone in the UK veterinary community. Her research, based at the University of Edinburgh, looks at veterinary professionals’ mental health, wellbeing in transitions, and suicide prevention. She has written and spoken extensively about veterinary mental health in the UK and internationally. She has volunteered with Samaritans for 18 years and advises a number of national organisations on suicide prevention and self harm.

Jennifer ScrimshawJennifer Scrimshaw RVN
The College of Animal Welfare

Jenn qualified as an RVN in 2011 and after working in a Small Animal Practice for 12 years, joined the College of Animal Welfare in 2017.

She is Lead IQA for the college and responsible for moderating both the NPL and ePortfolio; as well as running NPL and ePortfolio support sessions and carrying out Training Practice Audits. She enjoys the variety of the role, in particular seeing students and clinical coaches/supervisors during practice visits.

Jenn has an 8-year-old son, who keeps her very busy in her spare time and they love the outdoors.

Jessica Woolrich

Jess Woolrich BSc(Hons) RVN, PGCert VetEd, Cert VNES
VetLed Ltd

Jess graduated from the RVC in 2010 and went on to work in first opinion and referral settings and to work with exotics, (in Hong Kong). In 2012 she gained the Certificate in nursing exotic species. She has a particular interest in on-boarding and retention of team members, particularly those new to the profession.

Jess has taught Level 3 diploma students, has a Level 3 Award in Education and Teaching and a PGCert in Veterinary Education from RVC.

Jess is passionate about the application of Human Factors in veterinary practice, particularly the impact of words, experiences and behaviours on our teams. She is convinced that equipping teams with Nonviolent Communication (NVC) skills will transform veterinary practice for veterinary professionals, our clients, and the care we deliver to our patients.

Lucy FrancisLucy Francis
The College of Animal Welfare

Lucy Francis is a Learning Support Assistant with The College of Animal Welfare, and has a background in secondary school teaching and reading intervention.

Graduating from the University of Nottingham in 2021 with a degree in English, she went on to support and teach English to learners with additional learning needs.

Lucy has certificates in ‘Understanding Mental Health’ and ‘Understanding Autism’. She has a keen interest in supporting neurodivergent students and ensuring all students get the most from education.

Sam DoubleSam Double MSc, BSc(Hons), DipAVN(Med), RVN, VTS(Anesthesia & Analgesia), CertEd, GMBPsS

Sam is the Director of Operations for VetSkill; who are an Awarding Organisation, End Point Assessment Organisation and Professional Regulatory Body. Sam has worked for VetSkill since 2018 first as Qualifications Manager, then subsequently as Programme Manager and Deputy CEO before joining the VetSkill Board of Directors in January 2023.

Prior to joining VetSkill, Sam was a Programme Manager for Veterinary Nursing and Higher Education at a large Further Education College.  She is an experienced educator and has previously worked in several Further and Higher Education institutions across a number of subject areas, including Veterinary Nursing.

Sam also has extensive clinical experience in Veterinary Nursing, after spending 12 years in university and private referral hospitals.

Sam is passionate about advancing education and assessment, and ensuring that VetSkill provide an inspirational range of qualifications and end point assessments.

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CAW Business School

CAW Business School was set up in 2012 to offer business related qualifications. CAW Business School offers a number of highly recognised qualifications including the opportunity to study AAT Accounting, Business Administration, Customer Service, TAQA and ILM leadership and management, and coaching and mentoring courses.

Millpledge Veterinary LogoMillpledge Veterinary

Millpledge Veterinary has been manufacturing innovative products designed specifically for the veterinary professional for over 30 years.

Ranging from Pharmaceuticals to Nutraceuticals, Bandaging and Fluid Therapy, encompassing products for companion and large animal use. Providing complete peace of mind for the veterinary profession.

Popular products include Rapz Eazy Tear® Cohesive Bandages, Eaze-Off® Tape and Bandage Removal Spray, Tom Tiddle™ Urinary Cat Catheters, Millpack™ Sterilisation Pouches with built-in sterility test strips, Aniset™ IV Sets for small and large animals, and V-GEL® advanced species-specific supraglottic airway devices for Rabbits, Cats, and Dogs.

Visit our website at www.millpledge.com to view our full range.

Pet RemedyPet Remedy

Pet Remedy is a natural plant based range of calming products for pets. Easy to use and fast acting. This unique and patented formula is valerian root oil based and is made in the UK.

Pet Remedy works with the pet's own natural calming mechanisms and is suitable for use in all stressful situations. Pet Remedy will also help with developing emotional resilience and wellbeing. Now used by most veterinary practices and rescues on a daily basis. Visit the vet zone on our website and you will see a detailed explanation by Dr Robert Falconer-Taylor (veterinary neuro surgeon and author), about how Pet Remedy works. You will also see links to 9 published studies showing efficacy in multi-species including cat, dog, rabbit, pig and horse.

CAW LogoThe College of Animal Welfare

The College of Animal Welfare is one of the largest providers of veterinary nurse training in the UK, with centres in Cambridgeshire, North London, Yorkshire, Greater Manchester, West Midlands, County Durham and Scotland. We strongly believe that education and training is the key to raising standards of animal welfare. To this end, we strive to create new and accessible opportunities for learning, and encourage employers and those working with animals to undertake appropriate levels of training and continue with lifelong learning and education.


Vetlife is a charity dedicated to supporting the veterinary profession.

Everyone in the veterinary community is welcome to contact the Vetlife Helpline for free, independent and confidential support – including veterinary nurses, veterinary students, and non-clinical staff. The Helpline can be reached on 0303 040 2551 or by anonymous email.

Following contact with the Vetlife Helpline, volunteers can refer those needing further care to our award-winning Vetlife Health Support service which provides mental health support.

Vetlife Financial Support is available for eligible veterinary surgeons, registered veterinary nurses, and their dependants in the UK.


VetSkill is an Ofqual and CCEA-approved awarding organisation, a professional regulatory body, and an IfATE and ESFA-approved end-point assessment organisation.

We aim to empower learners to achieve their potential by providing inspirational qualifications and robust assessments. VetSkill-approves colleges to deliver our growing portfolio of qualifications and contracts with training providers and employers to provide end-point assessments for many apprenticeship standards.

Early Bird Tickets Available

£150 (£125+VAT)

That's a saving of £60

Once the Early Bird promotion ends, your ticket will cost: £210 (£175+VAT)

Early Bird pricing is available until Friday 10 May 2024.

Why exhibit with us?

  • Limited exhibitor numbers - Unlike larger congresses where hundreds of exhibitors often mean that visitors will not remember everyone, exhibition space for Clinical Coach Congress is strictly limited. As such you will get the opportunity to engage with all of the delegates attending our congresses personally.
  • Make meaningful business connections – Network with those that influence decision making in veterinary practice face-to-face and make relevant industry contacts.
  • Cost effective – with exhibitor packages starting from just £250+VAT, our prices offer value for money and fall considerably below that of larger events within the industry.

Interested in exhibiting at Clinical Coach Congress?

Download a booking form or call Claire Gregory, Short Course and Events Manager, on 01480 422060.

Book now