Intake and Assessment Officer, Dogs

Company Details

Name: Woodgreen Pets Charity

Address: Kings Bush Farm, London Road, Godmanchester, PE29 2NH

Phone: 03003039333

Every year, our teams work tirelessly to provide safe shelter, specialist care, and a brighter future for thousands of pets.  And we're here for owners in need of advice and support too, every step of the way.

We’re dedicated to helping pet owners at every step of the pet ownership journey. Everything we do is about keeping pets and their people together. At its heart, our work is about stopping a pet from ever becoming homeless. And that means preventing and spotting the signs of issues that put them at risk of being abandoned or given up.

Job Details

Job location: Cambridgeshire | East of England

Role: Animal Care

Position: Full time

Salary: £20,000 to £24,999

Closes in: 4 days (Sunday 26 October 2025)

Job Description:

Are you a good team player with a positive outlook?  Do you have a keen interest in dogs? If so, join our Dogs team as a full time Intake and Assessment Officer providing daily animal care and support to the pets in our care.

In this full time permanent position, you will be working alongside other Intake and Assessment Officers, Pet Matching Officers and Dog Care Specialists to provide the best care to our dogs and prepare them for new homes. You will have the chance to make a real difference and contribute to overall rehoming outcomes.

In addition, you will;

• Conduct on-going assessments of dogs to get them ready for fostering and/or rehoming
• Assist in the rehoming and matching of dogs as necessary
• Ensure all health and safety standards are maintained for yourself and colleagues
• Provide stimulating environments and activities for the pets in our care to promote physical and mental well-being
• Train and support volunteers to enhance dog welfare and operations

Our ideal candidate should be able to implement learnt dog behaviour, have a knowledge of animal health and a thorough understanding of how to provide excellent customer service as well as good record keeping skills.  They will have the chance to make a real difference and contribute to a dogs journey whilst at Woodgreen.

To be considered for this opportunity you will need;

• Proven communications skills within a team
• A basic understanding and skills for Microsoft Office
• To be able to work both independently and under supervision
• The ability to work under pressure, whilst applying pragmatism to difficult situations

Applicants should note that our Intake and Assessment Officer role is a highly emotional and physically demanding position.

The starting salary for this position is £24,570 per annum, depending on experience.  This will be complemented by;

• 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shops.

To apply please submit a copy of your CV and a Covering Letter outlining why you feel you would be the best candidate for this position. We look forward to receiving your application!

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

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