Intake and Assessment Officer, Cats and Small Pets

Company Details

Name: Woodgreen Pets Charity

Address: Kings Bush Farm, London Road, Godmanchester, PE29 2NH

Every year, our teams work tirelessly to provide safe shelter, specialist care, and a brighter future for thousands of pets. And we're here for owners in need of advice and support too, every step of the way.

We’re dedicated to helping pet owners at every step of the pet ownership journey. Everything we do is about keeping pets and their people together. At its heart, our work is about stopping a pet from ever becoming homeless. And that means preventing and spotting the signs of issues that put them at risk of being abandoned or given up.

Job Details

Job location: Cambridgeshire | East of England

Role: Animal Care

Position: Full time

Salary: £20,000 to £24,999

Closes in: 7 days (Wednesday 29 October 2025)

Job Description:

Are you a good team player with a positive outlook? Do you have experience working or volunteering with cats and/or small pets? If so, join our team as a full time Intake and Assessment Officer providing daily animal care and support to the pets in our care.

Our ideal candidate will have an aptitude for animal behaviour, knowledge of animal health and a thorough understanding of how to provide excellent customer service. In this role they will be working alongside other Intake and Assessment Officers, Pet Matching Officers and Cat Care Specialists to provide the best care to our pets and prepare them for new homes. This will include providing daily care, keeping records up to date and sharing their knowledge with our fosterers and customers. They will have the chance to make a real difference and contribute to overall rehoming outcomes.

In addition, they will;

Conduct on-going assessments of cats and small pets to get them ready for fostering and/or rehoming.
Assist in the rehoming and matching of cats and small pets as necessary.
Ensure all health and safety standards are maintained for themselves and their colleagues.
Provide stimulating environments and activities for the pets in our care to promote physical and mental well-being.
Train and support volunteers to enhance cat and small pet welfare and operations.

To be considered for this opportunity you will need;

Proven communications skills within a team.
A basic understanding of and skills for Microsoft Office.
To be able to work both independently and under supervision.
The ability to work under pressure, whilst applying pragmatism to difficult situations.

This is a full-time permanent position, working 37.5 hours per week, including every other weekend. The starting salary for this position is £24,570 - £24,716 per annum, depending on experience. This will be complemented by;

36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
Up to 8% employer pension contributions
Support towards healthcare costs (cashplan)
Employee wellbeing package to include free access to Headspace
Life assurance (4x salary)
Enhanced parental leave (subject to qualifying period)
Benefits hub – exclusive discounts on popular brands
25% discount in our charity shops

To apply for this position please submit a copy of your CV and a Covering Letter outlining why you feel you would be the best candidate for this position. We look forward to receiving your application!

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

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Animal Care (Full time) in Cambridgeshire | East of England

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