Courses
The College of Animal Welfare offers both level 2 and 3 customer service courses accredited by City & Guilds; both of which are available as apprenticeships. All courses are work based, so no attendance at college is required and all students are supported by one of the college’s team of work-based assessors who regularly visit students in their place of work.
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The College of Animal Welfare offers both level 2 and 3 customer service courses accredited by City & Guilds; both of which are available as apprenticeships. All courses are work based, so no attendance at college is required and all students are supported by one of the college’s team of work-based assessors who regularly visit students in their place of work.
VetSkill Level 2 Certificate for Veterinary ReceptionistsIf you are working in a receptionist role in a veterinary environment and are looking to further develop your skills and confidence, this online, distance learning qualification could be for you!Find out more
City & Guilds Level 2 Diploma in Customer ServiceThis work-based course is ideal for those working in a role where they have significant contact with customers. You will develop your ability to effectively handle customer enquiries, resolve issues and develop strong customer relationships.Find out more
Customer Service Practitioner: Level 2 ApprenticeshipThis apprenticeship is ideal for those who are new to a role working with customers or those looking to refresh and update their customer service skills. You will learn on-the-job gaining vital practical skills whilst studying your formal apprenticeship qualification; all whilst earning a salary!Find out more