CAW News
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Total posts in category: 1409
The secret to building a resilient veterinary nursing team
In veterinary practice, resilience is more than just a buzzword. It’s what keeps nursing teams going through busy days, emotional cases, and the ongoing challenges of recruitment and retention. While resilience is often spoken about in individual terms, team-level resilience – how people support and strengthen each other – plays an equally vital role. So, […]
Why Apprenticeships Make Sense for Veterinary Practices
Running a successful veterinary practice depends on having a skilled, motivated, and adaptable team. Whether it’s your veterinary nurses, receptionists, or practice managers – investing in staff development is key to providing the best care for your patients and clients. One of the most effective and affordable ways to grow your team’s skills is through […]
Talking to Time-Pressed Clients: How to Deliver Clear Messages When Minutes Matter
In the fast-paced world of veterinary practice, not every conversation happens under ideal circumstances. Whether it’s a walk-in emergency, a busy evening clinic, or a client dashing out the door to pick up children, veterinary nurses often need to communicate effectively in very little time. But being short on time doesn’t mean the message has […]
The Ethical and Legal Landscape for Veterinary Nurses in the UK: What You Need to Know
The role of a Registered Veterinary Nurse (RVN) is far more than clinical skill alone. Every patient interaction, medication, and clinical decision sits within a complex ethical and legal framework. Understanding that framework is fundamental to delivering safe, compassionate, and accountable care. For many veterinary nurses, this is an area that can feel daunting. Legislation […]
Nutrition Clinics for Veterinary Nurses: How to Lead Diet Clinics in Practice
Nutrition is one of the most powerful tools we have to improve patient health, yet it remains one of the most under-utilised areas of veterinary nursing. From obesity and senior care to chronic disease management, diet plays a central role in long-term wellbeing, and Registered Veterinary Nurses (RVNs) are ideally placed to lead the way. […]
How to Handle ‘Dr Google’: Turning Online Misinformation Into Helpful Conversations
Almost every veterinary nurse has experienced it: a client walks into the consult room armed with screenshots, online forum posts, TikTok videos, or a long list of self-diagnosed conditions. Sometimes their research is harmless, but often it leads to anxiety, confusion, or unrealistic expectations. This can feel frustrating, but the reality is simple: clients Google […]
Translating Vet Jargon: Ways RVNs Can Bridge the Understanding Gap for Clients
As veterinary professionals, it’s easy to forget just how overwhelming a clinical environment can feel for pet owners. When emotions are high and unfamiliar terminology is flying around, many clients leave the consult room feeling confused, anxious, or unsure about what they’ve just agreed to. That’s why one of the most valuable roles a Registered […]
National Grief Awareness Week: 2-8 December 2025
Grief is a universal experience, yet it remains one of the most difficult emotions to navigate. Losing a loved one can cause overwhelming sadness, anger, guilt, loneliness, and confusion, making support from others essential. While grief is commonly associated with the death of a loved one, it can also arise from other significant losses such […]
Investing in Your Front Desk: Training Options for Veterinary Receptionists
When clients call or visit your practice, the first person they meet is often your veterinary receptionist. They are the friendly voices on the phone and the welcoming faces at the front desk. Receptionists are at the heart of every successful veterinary team, managing busy workloads, supporting clients through emotional moments, and keeping everything running […]
Announcing the Winner of the 2025 Laura Turnbull Bursary
We are delighted to announce that Georgeanna Stephenson has been awarded the 2025 Laura Turnbull Bursary. The bursary was presented to Georgeanna at The College of Animal Welfare’s Student Awards Ceremony on Saturday 8 November. We received a record number of applications this year, and we want to extend a heartfelt thank you to everyone […]